Contact and support

Contact the operator

Sign in and open Support tickets. Include the task ID, the time of the problem and the action you were taking. Do not send passwords, API keys or unrelated personal photos.

Privacy requests

Use a support ticket to request account help or deletion of uploaded media. Clearing a local draft only clears this browser; it does not delete an already uploaded reference.

Service availability

There is no paid plan or promised response-time service level in this release. If the model connection is pending, preparing photos remains available without sending them to a video model.